APPLICATION PRIVACY POLICY

APPLICATION PRIVACY POLICY

INTRODUCTION

Light Tree Ventures Europe BV (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, including any other media form, media channel, or mobile application related or connected thereto (collectively, the “App”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the App, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the App after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION

When you sign up for our services, we use AWS Cognito to manage user authentication and identity. This service collects and stores personal data such as your name, email address, phone number, and any other information you provide during the registration process. This information is used for authentication purposes, account management, and to provide a personalized experience on our platform.

Cookies and Tracking

AWS Cognito may use cookies or similar tracking technologies to manage user sessions and ensure secure access to our platform. These technologies are essential for the functioning of our authentication system.

Data Storage

All personal data collected through AWS Cognito is securely stored on AWS servers. AWS Cognito is designed to meet high standards of security and compliance, ensuring your data is protected from unauthorized access and breaches.

Encryption

Personal data stored within AWS Cognito is encrypted both at rest and in transit. This ensures your information is protected from unauthorized access while being transmitted and stored.

Access Control

Access to personal data within AWS Cognito is restricted to authorized personnel only. We implement role-based access controls and audit logs to monitor and manage access to your data.

We may collect information about you in a variety of ways. The information we may collect on the App includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the App.

Derivative Data

Information our servers automatically collect when you access the App, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the App.

Facebook and Apple Permissions

The App may by default access your Facebook, Google and Apple basic account information, including your name, email, gender, birthday, current city, and profile picture URL.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the App from a mobile device.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Administer sweepstakes, promotions, and contests.
  • Assist law enforcement and respond to subpoenas.
  • Compile anonymous statistical data and analysis.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, and newsletters.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, and payments.
  • Monitor and analyze usage and trends to improve your experience.
  • Prevent fraudulent transactions and protect against crime.
  • Process payments and refunds.
  • Respond to product and customer service inquiries.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, or to protect the rights of others, we may share your information as permitted by applicable law.

Third-Party Service Providers

We may share your information with third parties that perform services for us, including payment processing, data analysis, email delivery, and customer service.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13.

OPTIONS REGARDING YOUR INFORMATION

You may at any time review or change the information in your account or terminate your account by contacting us or using the "Delete account" button in the application.

POLISH PRIVACY RIGHTS

This Privacy Policy sets out the principles for processing users' personal data in accordance with the General Data Protection Regulation (GDPR) and applicable law in Poland. The user has the right to access their data, rectify data, erase data, restrict processing, data portability, and object to data processing.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

info@lumaflexpolska.com